FairPlay FAQ

FairPlay stands out as India’s most trusted gaming platform offering transparent operations, fair play guarantee, instant withdrawals, 24/7 customer support, and a diverse range of gaming options. With over 50,000 active players and consistent positive reviews, FairPlay has earned its reputation as a trustworthy gaming destination where your security and fairness are prioritized above all else.

FairPlay offers an extensive variety of gaming options. Our sports betting covers 30+ sports including cricket, football, tennis, horse racing, water polo, table tennis, baseball, and virtual games. For casino enthusiasts, we provide live dealer games like Roulette, Baccarat, Andar Bahar, Dragon Tiger, and Poker with real dealers. We also offer progressive slot games, Indian card games like Teen Patti and Lucky 7, and fast-paced Crash Games. Additionally, FairPlay offers election stakes betting for those interested in political outcomes.

Yes, FairPlay is a fully licensed and legitimate gaming platform operating in compliance with Indian gaming regulations. We maintain transparent operations, undergo regular third-party audits, and hold all necessary gaming licenses. You can verify our legitimacy by checking our licensing information on the FairPlay website and feel confident gaming with us.

If a game isn’t loading, first check your internet connection. Try refreshing your browser or restarting your mobile app. Clear your browser cache and cookies, then attempt to load the game again. If the issue persists, contact our technical support team with the game name and error message, and we’ll troubleshoot immediately.

The FairPlay Affiliate Program allows you to earn commissions by referring new players to our platform. As an affiliate, you receive a percentage of the net revenue from your referred players. To join, visit the Affiliate section on our website, complete the registration form, and our team will contact you with terms, commission structure, and marketing materials.

Your bets and session are automatically saved on FairPlay’s servers. Simply reconnect and log back in—you’ll resume where you left off. Your bets remain valid and are settled fairly. Contact support if you have concerns about a specific game affected by disconnection.

Document the error details including error message, time, and game name. Stop playing immediately. Contact support@fairplay.com or use live chat with your error details. Our technical team will investigate and compensate you fairly if the error caused unfair loss.

Video freezing is usually caused by bandwidth issues. Check your internet speed (you need at least 2Mbps). Close other applications consuming bandwidth and try switching WiFi to mobile data. Lower the video quality in settings if available. If the problem persists on FairPlay’s end, contact support—your session is protected during troubleshooting.

FairPlay maintains the highest standards for dealer conduct. If a dealer makes a mistake, the game is paused and reviewed. Our pit boss investigates and makes fair decisions based on game rules. All dealer actions are recorded for transparency. Report mistakes immediately through live chat during the game or contact support afterward.

Yes, absolutely. FairPlay’s dealers and pit bosses are trained to answer questions about game rules and betting options. Interact directly with dealers through live chat during games. For complex questions, the pit boss can provide detailed explanations. This transparency is part of FairPlay’s commitment to fair gaming.

Bet limits are displayed clearly in the game information section before joining a table. Each game shows minimum and maximum bet amounts in Indian Rupees. You can also find a comprehensive bet limits guide in your account settings under “Game Information.”

Crash Games are fast-paced games where a multiplier starts at 1.00 and continuously increases. You place a bet and must cash out before the multiplier crashes to zero. Your winnings equal your bet multiplied by the cash-out multiplier. For example, betting ₹100 and cashing out at 2.5x wins ₹250. Games like Aviator are popular Crash Games combining luck and strategy.

Yes, bets on Crash Games count toward playthrough requirements for bonus funds. Crash Games typically contribute 100% toward playthrough—every ₹1 bet counts as ₹1 toward your turnover goal. Check your bonus terms for specifics. Bonuses must be played through on eligible games before withdrawal.

The conversion rate is the multiplier at which you cash out. If you cash out at 3.5x, your conversion rate is 3.5, multiplying your bet by 3.5. This conversion is immediate, and winnings are credited instantly. Your conversion rate depends entirely on your timing—deciding when to cash out before the crash determines your multiplier.

Registering takes just 5 minutes. Click “Register Now,” fill in your details (phone, email, name, date of birth), receive and enter your 6-digit OTP, create a secure password (8+ characters), optionally enter a referral code, accept terms, and click Register. You’ll immediately access FairPlay.

Verify you’ve filled all mandatory fields correctly including a valid email. Ensure you don’t already have an existing FairPlay account with the same phone number. Clear your browser cache and try again. If issues persist, contact Client Service team at support@fairplay.com.

Go to the login page, click “Forgot Password,” enter your phone number or email, and receive a reset link or OTP. Follow the link or enter the OTP to create a new strong password. Check your spam folder if you don’t receive the code. You can log in immediately with your new password.

You must be at least 18 years old. During registration, you confirm your age, and FairPlay verifies this through security checks. If discovered to be under 18, your account is immediately closed and funds refunded.

Sports betting is wagering money on sporting event outcomes based on analysis or prediction. Choose from cricket, football, tennis, horse racing, kabaddi, basketball, and 30+ sports. Bet on match outcomes, player performance, specific events, or handicap markets. Combine excitement with strategy and sports knowledge.

Yes, absolutely. FairPlay brings accessible sports betting to every enthusiast. Place bets anytime, anywhere via website or mobile app. Select a sport, choose your market, enter your amount, and confirm. FairPlay offers 24/7 betting on major sports, live in-play betting, and competitive odds—secure, regulated, and transparent.

Log in, navigate to sports section, select your sport and specific market or event. Review displayed odds for different outcomes, click your selection (odds lock immediately), enter your stake in the bet slip, review all details including event name, market type, odds, and potential winnings. Click “Confirm Bet” to finalize.

Back means you bet something will happen—backing Team A means you profit if they win. Lay means you bet against something happening—laying Team A means you profit if they lose or draw. Backing is traditional betting, laying is betting against an outcome. Both options exist on FairPlay’s exchange for sophisticated betting strategies.

Yes, FairPlay is absolutely secure. We abide by strict privacy protection policies. All user data is encrypted using 256-bit SSL encryption (bank-level security). Systems undergo regular third-party audits. Payment processing uses PCI DSS-compliant gateways. Physical security protects data centers. Your information is never shared with third parties.

Yes, absolutely. Casino games use certified Random Number Generators (RNGs) ensuring fair outcomes. Sports results follow official governing body announcements. Live dealer games feature real dealers streamed live so you see everything. Odds are calculated based on player bet volumes and mathematical formulas. FairPlay undergoes independent fairness audits.

Yes, FairPlay uses cookies to enhance your experience. Essential cookies keep FairPlay functioning (login, fraud prevention). Performance cookies analyze usage to improve services. Preference cookies remember your settings. You can disable cookies in browser settings, though this may impact functionality. FairPlay respects “Do Not Track” signals.

You must be at least 18 years old to register and play on FairPlay. During registration, you confirm your age. FairPlay verifies this through security checks. If discovered under 18, your account is immediately closed, funds refunded, and data deleted. This protects minors and ensures legal compliance.